Robert Coppenhaver

完结作品(1)

From Voices to Results：Voice of Customer Questions，Tools and Analysis

VoiceofCustomer(VoC)isoneofthemostpopularformsofmarketresearchthatcombinesbothquantitativeandqualitativemethods.Thisbookisaboutdevelopingadeeperknowledgeofyourcustomers

统计7.3万字