第二节 十大万能框架

一 道歉信框架

Dear Sir or Madam,

I'm writing to apologize for ____ . Had I paid more attention then, I wouldn't have made such a stupid mistake.

Now something must be done to solve the problem because I understand ____. Please accept my sincere apology for any inconveniences it may cause. I have come up with several remedies to make up ____.

Please let me know which solution you prefer at your earliest convenience. I really hope you will accept my sincere apology.

Sincerely yours,

Li Ming