Robotic Process Automation Projects

封面

Title Page

Copyright and Credits

Robotic Process Automation Projects

Dedication

Contributors

About the authors

About the reviewer

Packt is searching for authors like you

About Packt

Why subscribe?

Preface

Who this book is for

What this book covers

To get the most out of this book

Download the example code files

Code in Action

Conventions used

Get in touch

Reviews

Getting Started with Robotic Process Automation

Technical requirements

What is RPA?

A quick definition

Benefits of RPA

Types of RPA

Attended automation

Unattended automation

Our RPA tools – UiPath and Automation Anywhere

UiPath

UiPath Studio

UiPath Orchestrator

UiPath Robot

UiPath – an integrated view

Automation Anywhere

Enterprise Control Room

Build

Manage

Analyze

IQ Bot

Our projects

Installation and setup

Installing UiPath

UiPath Studio and Robot

Configuring Automation Anywhere

Registration and setup

Installing the bot agent and verifying the setup

Summary

Help Desk Ticket Generation

Technical requirements

Project overview

Project detail

Project groundwork

Creating project folders

Creating an Excel sheet with ticket data

Registering and logging in to Zoho Desk

Main workflow

Project setup

Configuring the initial part of the main workflow

Reading from Excel

Exception handling

Invoking the Excel workflow from Main

Creating a support ticket in the Zoho Desk ticketing system

Recording ticket creation activities

Configuring the recorded activities

Validating successful ticket creation

Handling exceptions

Putting it all together

Testing the automation

Project enhancements

Summary

CRM Automation

Technical requirements

Project overview

Project details

CRM preparation

Setting up the project

Extracting the customer list from CRM

Preparing the browser

Web recording

Data scraping

Using a Catch block for the Get Customer List Sequence

Looking up customer information

Creating a data table

Looping and creating company URLs

Extracting company details from Crunchbase.com

Invoking the RequestCustomerDetails workflow from the Main workflow

Updating the CRM with customer information

Looping through the data table and updating the CRM

Summary

Moderating Social Media Using AI

Technical requirements

Project overview

Project detail

Getting started with the project

Project groundwork

Reading parameters from the configuration file

Passing the configuration parameters to the main workflow

Reading image files from the input folder and creating a list

Reading files in the input folder